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Sunday, March 10, 2013

Maxis: SimCity Problems ‘Almost Behind Us’

Maxis general manager Lucy Bradshaw says SimCity’s problems are “almost behind us.” In a new update on SimCity’s official site, Bradshaw reports that game crashes have reduced drastically compared to launch day.

“I’m happy to report that the core problem with getting in and having a great SimCity experience is almost behind us,” Bradshaw wrote. “Our players have been able to connect to their cities in the game for nearly 8 million hours of gameplay time and we’ve reduced game crashes by 92% from day one. A combination of optimizing our server architecture and response times, deploying these enhancements on both a series of new and the original servers and issuing a few critical client updates has achieved getting virtually everyone into the game and, once in, having a great time building cities and sharing regions.”

She noted that “I had hoped to issue an ‘All-Clear’ tonight, but there are still some elements coming together. Tonight and tomorrow we’ll be monitoring each server and gameplay metrics to ensure that the service remains strong and game is playing great. We need a few more days of data before we can assure you that the problem is completely solved and the game is running at 100 percent.”

We need a few more days of data before we can assure you that the problem is completely solved and the game is running at 100 percent.

Bradshaw reports that “tens of thousands of new players are streaming into the game every day” and that “the confidence our fans have shown is truly humbling.” She added that “I can’t begin to explain the way a development team feels when something you’re proud of is threatened at launch. Our biggest fear was that people who love this franchise would be scared off by bad reviews about the connectivity issues.”

“For that support – that incredible commitment from our fans -- we are deeply grateful,” Bradshaw concluded. “As the general manager of Maxis, I want you to know that we cherish your faith in us, and the love you’ve shown for this franchise. Thank you very much.”

SimCity has been plagued by server issues since launch, leading Maxis to temporarily remove some features and even pull the game’s marketing. On Friday, Bradshaw apologized to players and offered a free game as a consolation.

For more on SimCity, read our review in progress.

Andrew Goldfarb is IGN’s news editor. Keep up with pictures of the latest food he’s been eating by following @garfep on Twitter or garfep on IGN.


Source : ign[dot]com

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